Information Systems and Educational Technologies To Obtain A Driving License In Portugal
Modernizing teaching-learning and administrative processes is crucial to meeting the challenges of contemporary society. Consequently, there is an urgent need to analyze the impact of digital transformation and technological innovation on the process of obtaining a driving license in Portugal, highlighting administrative modernization and adaptation to European directives. The Institute of Mobility and Transport (IMT, IP) strictly regulates the driving license process. Therefore, through a literature review, this study's main objective is to explore the implications of digitalization, technological innovation, and disruptive solutions in the public sector, focusing on the driver licensing system. As a result, the role of the Internet of Things and big data in developing government products and services is explored, and educational technology is discussed, highlighting the use of simulators and e-learning platforms certified by IMT, IP to improve candidate success and reduce accidents. Reducing bureaucracy and technologies such as augmented reality and artificial intelligence are highlighted as necessary innovations in driver training.